Frequently Asked Questions
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What is Rewind Restoration?
Rewind Restoration is a collective network of restoration companies across the US that share the same values and goals. We partner with local restoration businesses to create a unified, nationwide network dedicated to delivering exceptional disaster recovery and restoration services.
What does a partnership with Rewind look like?
Rewind Restoration partners with local restoration companies and provides financial backing to help grow the business. This support allows our partners to expand their capabilities, invest in equipment and training, and better serve their communities while maintaining the high standards our network is known for.
Does Rewind Restoration show up to my house?
No, Rewind Restoration will not be the brand showing up to your house. Depending on your location, our local trusted partner will be the company in contact with you and arriving to your property. You'll receive personalized service from experienced local professionals who are backed by the Rewind Restoration network's resources and expertise.
What services do you offer?
Our companies provide comprehensive restoration services including water damage mitigation, mold remediation, fire and smoke restoration, contents cleaning and restoration, biohazard cleanup, and emergency response services available 24/7.
Are you available 24/7?
Yes! Disasters don't wait for business hours, so neither do we. Our network maintains 24/7 emergency response capabilities to help minimize damage and begin restoration immediately when you need us most.
How quickly can you respond?
Our local partners are strategically located to provide rapid response times in your area. When you call, we dispatch a team as quickly as possible to assess the damage and begin mitigation efforts right away.
Will my insurance cover the restoration?
Most restoration services are covered by homeowners, renters, or commercial property insurance policies. We work directly with insurance companies and TPAs to streamline the claims process and help verify coverage on your behalf.
Do you work with commercial properties?
Absolutely. We have extensive experience restoring commercial properties including office buildings, retail spaces, hospitality venues, healthcare facilities, educational institutions, government buildings, and industrial properties.
What makes Rewind Restoration different?
Our network combines the personal touch and local expertise of independent restoration companies with the resources, training, and support of a national organization. This means you get fast response times, quality service, and the backing of a trusted nationwide network.
